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Central Newfoundland's Electronics Specialists
IT, Multimedia Installation, Service Calls, Troubleshooting & More
Phones & Tablets, PC & Mac Screen Replacements,
Custom PC Builds, Used & Refurbished Devices, & More.
At our company, we understand how disruptive it can be when your technology fails you. That's why we offer comprehensive same-day repair services for computers, smartphones, and various hardware and software issues. Here's how we ensure that our customers receive speedy and efficient service:
1. Streamlined Check-In Process: Upon arrival
At our company, we understand how disruptive it can be when your technology fails you. That's why we offer comprehensive same-day repair services for computers, smartphones, and various hardware and software issues. Here's how we ensure that our customers receive speedy and efficient service:
1. Streamlined Check-In Process: Upon arrival or through our website, customers can quickly check in their device for repair. We gather essential information to diagnose the issue promptly.
2. Expert Technicians: Our team of skilled technicians is trained to handle a wide range of technical problems. With their expertise, they can quickly identify and fix issues, often on the same day.
3. Inventory Management: We keep a well-stocked inventory of common parts for computers and smartphones, which means we can replace faulty components without delay.
4. Prioritized Repair Queue: Same-day repair requests are given top priority in our queue to ensure that these jobs are started—and finished—as quickly as possible.
5. Clear Communication: We stay in touch with our customers throughout the repair process. If we encounter any delays or require additional parts, we inform our customers immediately to set clear expectations.
6. Efficient Workflow: Our technicians follow a systematic approach to repairs, which increases efficiency and reduces the time your device is away from you.
7. Flexible Scheduling: We offer flexible drop-off and pick-up times to accommodate our customers' busy schedules, ensuring that getting a repair doesn't disrupt their day.
8. Quality Assurance: After every repair, we perform thorough testing to ensure that the issue has been resolved to our high standards before we return the device to the customer.
9. Warranty on Repairs: We provide a warranty on our repairs, giving customers peace of mind that they are receiving a durable and reliable fix.
10. Support and Follow-Up: Our service doesn't end when you leave our store. We offer support and follow-up to address any further concerns or questions.
We are committed to providing our customers with the highest level of service and convenience. Our same-day repair service is designed to get your device back up and running with minimal downtime. Visit us in-store or contact us through our website to experience our professional and swift repair services.
Our competitive pricing strategy is central to our commitment to providing value to our customers. Here’s how we ensure that our prices remain affordable without compromising on quality:
1. Price Matching: We monitor the market to ensure our rates are competitive. If a customer finds a lower advertised price for the same repair service, we
Our competitive pricing strategy is central to our commitment to providing value to our customers. Here’s how we ensure that our prices remain affordable without compromising on quality:
1. Price Matching: We monitor the market to ensure our rates are competitive. If a customer finds a lower advertised price for the same repair service, we will match it. This guarantees that our customers are getting the best deal possible.
2. Bulk Purchase Savings: We source our parts in bulk from trusted suppliers, which allows us to get them at a lower cost. We pass these savings on to our customers, ensuring they pay less for parts.
3. Lean Operations: Our operational efficiency means lower overheads. We optimize our processes to save time and resources, which in turn allows us to keep our prices low.
4. Transparent Pricing: We believe in transparency. Customers receive a quote before any work begins, ensuring they understand the cost and the value they are receiving.
5. Tailored Services: Not every issue requires a major fix. We work with our customers to identify the most cost-effective solution to their problem, which may sometimes mean a simple repair or part replacement rather than a more expensive service.
6. Loyalty Discounts: We value our repeat customers and offer loyalty discounts to show our appreciation for their business. This helps in maintaining long-term relationships and affordable services.
7. No Hidden Fees: Our pricing is upfront and honest. We don’t have hidden fees that surprise customers later on.
8. Free Diagnostics: We offer free diagnostics to identify the problem without any cost to the customer. This means they only pay for the repair service itself. Diagnostics fees only apply when a repair does not go ahead.
9. Warranty on Service: The warranty on our services means that if a problem persists, we will address it without additional charges, within the warranty period.
10. Customer Feedback: We regularly solicit and review customer feedback to adjust our pricing and ensure it aligns with the value we provide.
We are dedicated to offering our customers the best prices without sacrificing the quality of our services. We invite you to visit our website or contact us directly to get a quote and learn more about how our pricing is structured to be budget-friendly while maintaining the high standards of service you deserve.
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51 Bennett Drive, Gander, Newfoundland and Labrador A1V 1N1, Canada
Open today | 10:00 a.m. – 05:00 p.m. |
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Thomas Tech
35F Armstrong Boulevard, Gander, Newfoundland and Labrador A1V 2P2, Canada
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